Terms of service
Last updated 17 October 2026.
These are the terms on which Sharp Enterprises provides FoxLead. By creating a workspace you agree to them.
1. Who you are contracting with
FoxLead is operated by Sharp Enterprises, a proprietorship registered in Maharashtra, India, GSTIN 27CGGPB5789M1ZR, at Shirdi, S. No. 6/2/2/B, Om Sai Shirdi, Pimpalwadi Road, Rahata, Shirdi, Ahilyanagar, Maharashtra 423109. "We" and "us" mean Sharp Enterprises. "You" means the business that subscribes.
2. What the service is
A subscription tool that keeps your property inventory, your customers and their enquiries, your site visits, and the WhatsApp conversations on your own business number. It can answer enquiries automatically on your behalf.
FoxLead is software. We are not a party to any transaction between you and your customers, we are not an agent or broker, and we take no commission on your deals.
3. Your account
- You must give accurate details and keep them current.
- You are responsible for what is done under your account, including by staff you invite. Keep credentials to yourself and switch on two-factor authentication.
- Tell us promptly if you believe someone else has access.
4. Your data stays yours
Your listings, your customers and your conversations are yours. We hold them to run the service and act on your instructions. We do not sell them, do not share them with other brokers, and do not use one workspace's data to serve another.
You can export your records at any time while the subscription is active. See the privacy policy for what we hold and for how long.
5. Your obligations to your customers
This is the part most worth reading.
- You must have a lawful basis for the customer details you put into FoxLead, and you must honour requests from your customers about their data.
- You are responsible for what is sent from your WhatsApp number, including messages sent automatically on your behalf. Review the automatic replies and take over a conversation when it matters.
- You must follow WhatsApp's own Business Messaging Policy. Breaching it can get your number restricted by Meta, which is outside our control.
- Do not use FoxLead to send unsolicited marketing.
6. WhatsApp, and what we do not control
FoxLead connects to WhatsApp through Meta's official Cloud API. Meta sets the rules: which messages may be sent, when, what a message template must say, and whether to approve one. Meta can change those rules, restrict a number, or decline a template, and we cannot overrule any of it.
Meta charges you directly for the messages your number sends, under its own rate card. That charge is between you and Meta.
7. Automatic replies
FoxLead can answer customers on your behalf. It answers from your own listings and is built not to invent properties, prices, availability or appointments, and not to make commitments on your behalf.
It is still software, and it can be wrong. You remain responsible for what your number sends. If a conversation matters, take it over — the inbox lets you do that at any point, and every automatic reply is labelled as one.
8. Subscriptions and payment
- Fees are those shown in the app when you subscribe, in Indian rupees.
- Payment is taken by Razorpay. A subscription runs for the term chosen and renews unless cancelled before the term ends.
- Cancel at any time; the service continues to the end of the paid term and is not renewed. We do not refund part-used terms unless the law requires it.
- If a payment fails, we will say so and allow a grace period before the workspace is suspended. Your data is not deleted during suspension.
- We will give at least 30 days' notice by email before changing prices.
9. Availability
We aim to keep FoxLead available and to give notice of planned maintenance. We do not promise uninterrupted service, and some outages — Meta, Razorpay, our hosting provider — are not ours to prevent.
10. Ending the agreement
- You may close your workspace at any time.
- We may suspend or close an account that breaches these terms, that is used unlawfully, or that puts other users at risk. Where circumstances allow, we will warn you first.
- After closure we delete or anonymise your data as described in the privacy policy. Export anything you want to keep before you close.
11. Liability
Nothing here limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence.
Otherwise, and to the extent the law allows: we are not liable for lost profits, lost business, or lost or missed enquiries, and our total liability in any twelve-month period is limited to the fees you paid us in that period.
12. Changes to these terms
We may change these terms. Material changes will be notified by email at least 30 days before they take effect. Continuing to use FoxLead after that means you accept them.
13. Governing law
These terms are governed by the laws of India. The courts at Ahilyanagar, Maharashtra have exclusive jurisdiction.